Privacy Policy

This policy explains what personal data HawCast processes and why. ialae is the data controller for account data and the data processor for the content and credentials you push through the API (see our DPA).

Data we collect

• Account data: name, email, hashed password, and (if you use Google sign-in) your Google account identifier.
• Connected credentials: the social platform app ids, secrets and access tokens you provide. These are encrypted at rest and used only to publish on your instruction.
• Usage data: projects, posts, schedules, quota counts, API request metadata, and logs.
• Billing data: plan and subscription status. Card details are handled by our payment provider, not stored by us.
• Analytics: we use ScoutVibe to understand site and product usage; see our Cookie Policy.

How we use it

To provide and secure the service, publish and schedule your posts, enforce quotas, bill you, send transactional and (optional) summary emails, and improve the product. We process data to perform our contract with you, for our legitimate interests in operating the service, and to meet legal obligations.

Sharing

We share data with the sub-processors listed on our Sub-processors page (hosting, email, payments, analytics) and with the social platforms you connect, strictly to deliver the service. We do not sell personal data.

Retention

Account and post history are retained while your account is active. Raw request and error logs are retained for up to 90 days. On account deletion we remove your personal data and connected credentials, except where we must retain records to meet legal or accounting obligations.

Your rights

Subject to applicable law, you may access, correct, export or delete your data, and object to or restrict certain processing. Use our Data Request page or email contact@ialae.com.

Security

Credentials and API keys are encrypted at rest, passwords are hashed, and access is restricted. No system is perfectly secure, but we take reasonable measures to protect your data.

International transfers

Our infrastructure and sub-processors may process data outside your country. Where required, we rely on appropriate safeguards for such transfers.

Contact

Privacy questions: contact@ialae.com.